FAQ

mattress on a budget

 

Most Common Questions

Where are you located?

Mattress On A Budget is located at 12185 Locust Avenue Victorville CA 92395.

How do I contact customer service?

For your convenience, we offer several ways to contact us. For more information visit our Contact Us page here.

Can I pick up my item(s)?

At this moment we do not offer a pick up option, but delivery is very fast and affordable. 

How does the mattress feel?

We understand how difficult it may be to purchase a bed without having a chance to lay on it first. For more information please refer to the product's description box, or call customer service at (760) 983-1667.

What does Organically Rebuilt mean?

It's a process in which a previously new bed is tore down, inspected, sterilized, refitted with brand new materials, and factory sealed in plastic. 

Do these item(s) contain bed bugs?

None of our product(s) contain bed bugs. 

What if I don't like the mattress?

This typically doesn't happen with our company.

Is there a warranty?

To prevent cross contamination, and keep our prices low, we do not offer any warranties.

Can I get a refund?

We do not offer any refund. For more information click here.

Why should I trust this company?

Because customer service is our top priority. To learn more click here.

How long have you been opened?

By the grace of God, we have been opened since April of 2016.

Are the prices negotiable?

We do not because we offer the lowest prices up front!

How do I pay for it?

We accept all major cards, and no credit check financing.

Do you offer financing?

We offer a very easy finance program. No credit, no pay stubs, no problem! Per approval, we split the purchase amount into 4 interest-free payments, spread over 6 weeks. If you need longer to pay off your balance, apply for our 100 days same as cash program here! or text 22063 to 48078.

Do you deliver?

Absolutely!

How much does delivery cost?

Some item(s) deliver for free, others can vary from about $41 and up. 

Do you take old beds?

We do not, but we strongly recommend contacting your city about alternative options.

How long does it take to receive my item(s)?

We offer same day delivery on select item(s), and for everything else just 1 to 5 business days.

How do I place a order?

You can do everything through our website, or contact customer service at (760) 983-1667.

 

More Specific Questions

Are mattress protectors necessary?

Mattress protectors are mainly used to protect your bed from spills, and allergens. Also please be aware that most manufactures will void the mattress warranty if the bed has any type of visible stain(s).

Are mattress toppers good for your back?

Yes, but we recommend something that has body contouring technology like: memory foam, latex, etc. We have amazing mattress toppers starting at $150 (click here). 

What mattress should I buy?

The mattress you buy, may not be the mattress you need. Everyone's on a budget and we do an amazing job providing a solution. Typically plush beds provide a medium feel, and pillow tops offer soft. If you suffer from back problems your probably need memory foam. If you just starting off I recommend searching by collection (economy, luxury, premium).

What mattress is best for a bad back?

I strongly recommend a mattress that contours to your body. There's pocket coils, memory foam, gel cooling memory foam, latex, and so much more. We offer a gel cooling memory foam pillow top mattress for $274. For more information see here.

Mattress when to replace?

  • It’s about 6-8 years old
  • It’s affecting your sleep
  • It’s saggy in certain areas
  • It’s making unusual noise
  • You find that you sleep better on other beds
  • You notice an increase in allergies

Why mattress is important?

Purchasing a bed is not like most other things you buy at a store. It's much more of a necessity than just a want. According to Harvard Medical School, "insufficient sleep increases a person's risk of developing serious medical conditions, including obesity, diabetes, and cardiovascular disease". Learn more here!